Privacy Policy

At Art and Teak Furniture, we respect the heritage of our craft and the privacy of our global clients. This policy outlines how we collect, use, and protect your information when you visit our website or engage with our Jepara-based export services.

1. Information We Collect

To provide you with a seamless experience—from initial inquiry to the delivery of your antique reproductions—we collect the following types of information:

• Personal Identification: Name, email address, phone number, and shipping/billing address provided during inquiries or orders.

• Business Details: For our wholesale and designer partners, we may collect company names and VAT/tax identification numbers for export documentation.

• Technical Data: IP addresses, browser types, and usage patterns collected via cookies to improve our website’s functionality.

2. How We Use Your Information

Your data is used strictly to facilitate our craftsmanship and service:

• Order Fulfillment: To process transactions, manage production timelines in our workshop, and coordinate international shipping.

• Communication: To send project updates, high-resolution progress photos of your furniture, and responses to your design consultations.

• Legal Compliance: To issue SVLK timber legality certificates and export permits required by Indonesian and international law.

3. Data Protection & Security

We treat your digital data with the same care we give our timber.

• Secure Storage: We implement industry-standard encryption and security protocols to protect your personal information from unauthorized access.

• Limited Access: Only essential staff involved in the administrative and shipping phases of your order have access to your personal details.

4. Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share data with trusted partners necessary for business operations, such as:

• Freight & Logistics: Sharing your address and contact details with international shipping lines to ensure delivery.

• Payment Processors: Securely facilitating bank transfers or credit card payments.

5. Your Rights & Choices

• Cookies: You can choose to disable cookies through your browser settings, though this may affect some features of our website.

• Access & Correction: You may contact us at any time to review, update, or request the deletion of your personal data from our records.

• Marketing Prefrences: If you have opted into our newsletter, you may "Unsubscribe" at any time via the link provided in our emails.

6. Updates to This Policy

As we grow and evolve, we may update this Privacy Policy to reflect changes in international data laws or our business practices. We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact our administrative office in Jepara.

Art and Teak Furniture Quality Craftsmanship. Trusted Privacy.